Friendliness, promptness & professionalism
We have returned to Texas, and still enjoying the memories of South Africa. We have been on many safaris, so this was our chance to see another side of your beautiful country. I contacted you late, as it was a last minute trip. You did, what I thought was, impossible! You were able to book every hotel and restaurant I had requested. I know that wasn't an easy fete, as being the Easter Holiday.
I appreciate your friendliness, promptness, and professionalism. Thank you again for the service you provided for us to be accompanied from our airline gate and taken promptly through immigration. There was a car to take us to a paradise of a hotel in Johannesburg. Champagne was waiting in the room, with you providing an itinerary, (or should I say book!) of our next 10 days. Such detail....The hotel you recommended in Cape Town was so gracious. It was a beautiful place to spend Easter, and thank you for arranging the upgraded room. Totally unexpected, but appreciated.
Our family was so taken with the wine country. The winery was the most glorious place I have ever stayed. I still think of it daily. You totally tuned into our personalities and what we would enjoy. We had a fabulous trip & everything you planned was perfect so thank you.
Annette & Andy